How It Works
From Your To-Do List
to Done — In Hours.
ErrandJoy is designed to be effortless. Here's exactly what happens from the moment you book to the moment your last errand is complete.
Build Your Errand List
Use our simple booking form (or app) to add every stop on your list. For each stop, you can:
- Name the store or location
- Add specific instructions ("Ask for pharmacist Kim, give her my insurance card")
- Set a spend limit for purchase errands
- Attach photos, QR codes, or return labels
- Mark items as "time-sensitive" for priority handling
Pro Tip: Save your regular stops as a template. Your "Weekly Run" can be pre-loaded every time.
🗓️ Tuesday Errand Run
CVS — Rx Pickup
Pick up Rx for Sarah. Insurance card in app.
Mulberry Cleaners — Drop Off
2 shirts + 1 blazer. Request light starch.
UPS Store — Amazon Returns
2 boxes, QR codes attached.
Add another stop...
⏰ Schedule Your Run
Pick Your Time
Choose when you need your errands done. We offer:
- Same-day service — book by noon, done by 5 PM
- Next-day scheduling — perfect for planning ahead
- Recurring runs — set your "every Tuesday" once and forget it
- Rush service — need it in 2 hours? We've got you (+ small fee)
Meet Your Runner
We match you with a vetted ErrandJoy runner in your area. You'll see their profile before they start, including:
- Name, photo, and star rating
- Background check verification badge
- Number of errands completed
- Recent reviews from other customers
- Option to request a favorite runner
👤 Your Runner Today
Marcus T.
Recent Reviews
"Super professional. Texted me at every stop."
— Jennifer K.
"Got my pharmacy AND my Petco order. Perfect."
— Robert M.
📍 Live Tracking
LiveTrack & Confirm in Real Time
While your runner works through your list, you'll receive:
- Live GPS map — see exactly where your runner is
- Photo confirmation — a photo at every stop, every time
- SMS + push notifications — updates at each stop
- In-app chat — message your runner if something changes
- Receipt capture — all receipts emailed to you instantly
Secure: Runners never have access to your accounts, passwords, or financial info. Purchase errands use pre-authorized amounts only.
Why ErrandJoy
Built for Trust, Speed, and Simplicity
Fully Vetted Runners
Every runner passes ID verification, background checks, and a skills assessment before their first run.
Route Optimized
Our system sequences your stops for the shortest total drive time — saving you money and your runner time.
Photo at Every Stop
No guessing. Your runner photographs the completed task — receipt, package, item — at every single stop.
Satisfaction Guarantee
If something isn't right, we make it right. Every run is backed by our 100% satisfaction promise.
Your Safety
"Is It Safe to Let Someone
Run My Errands?"
This is the #1 question we get. Here's the honest, complete answer.
Identity Verified
Every runner submits a government-issued ID. We verify it through a third-party service before approval.
Background Checked
Criminal background check, driving record check, and sex offender registry check — every single runner.
No Access to Your Accounts
Runners NEVER have access to your pharmacy account, Amazon account, financial accounts, or passwords.
Pre-Authorized Purchases Only
For purchase errands, you set a spending limit. Runner uses an ErrandJoy card — you never share your own.
Live Location Always On
Your runner's GPS is live throughout the entire run. You can see every move in real time.
Rated After Every Run
Customers rate every run. Runners with low ratings are reviewed and removed from the platform.
Ready to Try It?
Book your first errand run in under 2 minutes.
Book My First ErrandNo subscription required · Cancel anytime